Cancellation Policy

This Cancellation Policy explains how you can cancel your paid LifeOS AI subscription (the "Service"). It is read together with our Terms of Service and Refund Policy. We are a company registered in the Republic of South Africa.

1. You can cancel at any time

You may cancel your subscription at any time, without giving reason or notice. Cancellation is a one-click process available from within the Service and does not require contacting support.

2. How to cancel

• Sign in to your account and open the Plans or billing section.
• Select the option to cancel your subscription and confirm the cancellation when prompted.
• You will see an on-screen confirmation and your billing status will update to reflect the cancellation.

If you encounter any issue cancelling, contact us via our Contact page and we will process the cancellation for you.

3. When cancellation takes effect

Cancellation stops future automatic renewals. Your access to paid features continues until the end of your current paid billing period, after which your account reverts to the Free tier. You will not be charged again.

4. What happens to your data

After cancellation, your data remains in your account while it is active. If you choose to delete your account, your personal data is removed in accordance with our retention schedule described in the Privacy Policy and POPIA Notice, typically within 30 days of deletion.

5. Reactivating

If you change your mind before the end of the current paid period, you may resume your subscription and retain uninterrupted access. After the period ends, you can re-subscribe at any time from the Plans page.

6. Changes to this policy

We may update this Cancellation Policy from time to time. Material changes will be reflected in the "Last updated" date above.